Returns & Exchanges
At ZENT Care, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached to receive a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and tags are intact to maintain eligibility.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.